RepeatPilot policies
Refund Policy
We want the delivered kit to match the customized product you purchased. Please contact us if something is missing or materially different from what was described.
How to request help
Email team@repeatpilot.madethis.app within 7 days of delivery with your order details and a short description of the issue. We will review the request and first work to correct an incomplete, inaccurate, or undelivered kit where reasonable.
Customized work
Because each kit is prepared around your business, change-of-mind requests after preparation or delivery may not qualify for a refund. This does not change any rights that may apply to you.
No performance guarantee
Refund decisions are not based on whether a template produces bookings, revenue, reviews, referrals, or other business results. Those outcomes depend on many factors outside the kit.